Privacy Policy

Last updated: 3 February 2026

Who we are

This website is operated by London Renovation Specialists, a trading name of Studio G4 Ltd, a company registered in England and Wales under company number 12308705, with office at 10 Barley Mow Passage, Chiswick, London, W4 4PH.

For any privacy-related questions, you can contact us at hello@londonrenovationspecialists.com.

What information we collect

When you submit a free-design enquiry through this website, we collect the information you provide, which typically includes:

• your name;
• your email address;
• your telephone number;
• the postcode of the property;
• your relationship to the property (owner, recently purchased, or in the process of purchasing);
• the type of project you are considering;
• a short description of what you are hoping to achieve;
• your anticipated construction budget;
• your preferred construction timing.

We may also automatically capture basic technical information about how you arrived at our website (for example, whether you came from an advertising campaign) so that we can understand which channels reach the people we help. We do not use behavioural advertising trackers or third-party analytics cookies.

Why we collect it

We collect this information only to:

• assess your renovation enquiry;
• consider project feasibility;
• contact you to discuss your project;
• manage the free design service if you go ahead;
• prepare proposals or quotations where appropriate;
• manage the resulting client relationship if you appoint us.

We do not operate a general marketing programme against enquiry data. We do not sell your information. We do not add you to a mailing list.

How long we keep it

If we do not proceed with your enquiry, we will normally delete your enquiry data once the enquiry is concluded, subject to any reasonable short period necessary for administration or legal purposes.

If you go on to work with us, we retain the information required to deliver your project, keep proper business records, and meet our legal and regulatory obligations.

Your rights

Under UK data protection law you have the right to ask us for a copy of the information we hold about you, to correct it if it is inaccurate, to ask us to delete it, and to object to certain uses of it. You can exercise any of these rights by contacting us at hello@londonrenovationspecialists.com.

You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk) if you are unhappy with how we have handled your information.

Cookies

This website uses only essential cookies required for the site to function correctly and be administered securely. We do not use advertising, marketing or behavioural tracking cookies. See our Cookie Notice for details.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page indicates when the current version was published.